Cart 0

Shipping & Returns

We will be on holiday from Dec 23rd until Jan 4th. Orders placed during that time will be dispatched Jan 4th.


 

We ship to UK Mainland addresses via one of two channels:

If your order weighs up to 1kg we will dispatch via Royal Mail.
If your order weighs over 1kg we will ship via DPD.

Destination Carrier Delivery Time
UK Mainland Royal Mail 2-3 working days
UK Mainland DPD 1-2 working days

DPD's UK Mainland shipping zone does not include UK highlands and islands and so an additional shipping fee will be required when shipping 1kg+ orders to these areas. 

Our DPD collection is at 3:00pm each day. Please place your order as early in the day as possible. Orders placed after 12 noon may not be dispatched that day.


EU Shipping

We are working on setting up easy online shipping to EU regions! For now German customers can buy online and have products dispatched direct at www.westonboxes.de

If you live in any other EU region and are interested in our products then please email us with your order requirements and your shipping address and we can get you a quote.


Returns Policy

Returns

Due to the nature of our products we are not able to accept returns. Please ensure you are 100% sure that you are ordering the correct product. We are always happy to send out product samples if you need to judge a products suitability before placing an order. If you have received the wrong products we will arrange pickup or offer them to you at a discounted rate. The correct product would be shipped FOC.

Breakages

From time to time product is damaged in transit. If you do receive boxes which are broken please contact us and we will either send you replacements or credit your account to the value of the broken boxes. Although our standard boxes are very durable, they are not impact resistant.